Small and medium-sized businesses (SMBs) worldwide are expected to increase their spending on cloud customer relationship management (CRM)...
Our client wanted to optimise their product portfolio and required an in-depth understanding of the business security...
Our client wanted to estimate the total addressable market for selling its products to the U.S....
Youngeun specialises in market research and advanced data analytics. As a member of the SMB Technology Forecaster team, she is responsible for analysing market data and developing market sizing and forecasting. She has years of experience in using...
Small and medium-sized businesses (SMBs) invested more than USD250 billion in business applications in 2023, and we expect this investment to continue to increase. The business applications module analyses spending across 28 business application...
The devices and peripherals module provides vendors and operators with in-depth knowledge of the latest trends and future predictions in the personal computer, printer and peripheral devices market. This module provides forecasts for spending,...
This module covers a wide range of services and solutions, from storage and back-up to networking and virtualisation. It enables vendors and operators to obtain insights into the infrastructure investment needs of small businesses (1–99...
SMBs (1–999 employees) are dedicating a significant proportion of their IT budgets to IT and managed services, relying on vendors and channel partners for IT management. In 2023, SMBs will spend USD350 billion in IT management (24% of SMBs'...
Small and medium-sized businesses (SMBs) invested USD107 billion in cyber security in 2023, and this is expected to increase at a CAGR of 10% to 2028. This growth will make SMBs responsible for 62% of cyber-security expenditure worldwide by 2028. The...
The UC and Digital Services (UCDS) module encompasses a broad array of categories, including communication, collaboration, digital marketing and advertising, and web services. UCDS is the future of business collaboration, connecting team members,...
