Most IoT providers use multi-IMSI SIMs with sponsored roaming agreements. These roaming IMSIs work well in most cases, but not in countries where...
The billing experience remains a persistent source of customer frustration and often leads to decreased customer satisfaction and premature churn....
It is becoming increasingly important to evaluate the profitability of operators’ new business offerings. However, it is hard to measure this...
Cost and sustainability are intertwined; initiatives in one area often affect the other, and the effect on opex can be either positive or...
The market need for app-to-app connectivity across multiple public, private and edge clouds will disrupt vendors of networking and security products...
This report outlines three generative AI (GenAI) service opportunities that telecoms application product providers and professional service providers...
Many communications service providers (CSPs) believe their future growth will come from offering B2B and B2B2x services, but these markets are...
Changes in network architecture and service models in the 5G era are driving significant changes in operator spending. The balance between capex and...
5G services are breaking established operational systems due to their complexity, dynamic infrastructure and multiple layers of multi-vendor...
Many countries have a patchwork of small FTTP providers that may struggle to reach targets for conversion for homes passed without recourse to...