Martin Scott talks with Dongye Liu about how leading broadband providers are minimising churn in their customer...
KDDI has long had a strategy of diversification away from telecoms, but with mixed results. This article explores KDDI’s strategy, its...
As FTTP network build-out approaches completion, attention naturally turns to the conversion of premises passed into active connections. Competing...
Analysys Mason's 'Fibre pricing benchmark' is an international benchmarking survey covering FTTP and FTTB, DSL and cable tariffs for consumers in...
Major operators in the UK have adopted fixed price rises following Ofcom’s ban on mid-contract price rises announced in June 2024. This article...
Explore the challenges faced by operators in the pay-TV market and the solutions that they have deployed to de-risk their TV and video services...
The volume of application-to-person (A2P) messages is increasing worldwide because businesses are introducing mobile and digital channels to support...
Discover how leading telecoms operators are successfully reducing customer churn through innovative strategies. This report provides actionable...
MWC25 provided some interesting ideas about the future of mobile services. Operators are expected to add AI-related services into their plans and to...
We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...
