We were asked to identify a number of key strategic issues that a Fortune 500 technology client could focus on in the near-to-medium term in an...
This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...
Operators know that consumers’ home Wi-Fi networks are a bottleneck to improved customer experience, but the investments required to overcome...
This report analyses three potential use cases for GenAI within customer engagement for communications service providers (CSPs) and how they can best...
Operators are seeking to improve their profitability, and are transforming into slimmer organisations with more efficient operating cost bases....
Many communications service providers want to boost their potential revenue by providing access to their network services and data through public...
Tom Rebbeck, Partner and expert in TMT consumer and business services, discusses telecoms operators' revenue growth initiatives with Stefano Porto...
Most Gulf-based operators introduced 5G fixed-wireless access (FWA) services to serve business customers. However, they position them primarily as...
The large enterprise unified communications market is forecast to grow by USD6.7 billion between 2020 and 2025. It represents an important revenue...
Operators should transform their existing data environments and implement robust ModelOps frameworks to make full use of AIOps to simplify network...
