In this article, we give a broad overview of the customer engagement market drivers and related vendor activity, and we examine the market dynamics...

Communications service providers (CSPs) are beginning to realise that the available RAN automation solutions are not capable of satisfying the...

Internet-driven innovation is accelerating the transformation of the video and TV markets worldwide.  As a result, we are seeing valuation...

Operator revenue from connectivity services for small and medium-sized enterprises (SMEs) is expected to be mostly flat between 2023 and 2028. IT...

Cloud service providers must evolve beyond data orchestration to become strategic enablers of scalable, cost-efficient geospatial intelligence as...

The strategy of ‘more for more’ will run out of road in 2024. Operators in high-income countries have offered existing users...

Telecoms operators are facing ever-greater competition from low-cost competitors that offer a similar (and often better) basic product. However, many...

Consumer brands Free and Sky are targeting the small-business market with low-priced offers. This article assesses their strategies and discusses the...

The introduction of the eSIM-only iPhone in the USA is set to disrupt the eSIM connectivity value chain. Vendors have no choice but to adapt their...

This country report and accompanying data provide a comprehensive overview of Brazil's telecoms market, including KPIs and data on subscribers,...