This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

Analysys Mason’s consumer survey covering 18 500 respondents in 18 countries showed that a small proportion of customers in every country will...

5G was supposed to help operators reinvigorate a declining mobile market, especially through the development of new services. Instead, 5G added...

The ‘more-for-more’ approach is an important part of mobile operators’ revenue growth strategies but the relationship between...

We monitor the pricing details of more than 80 operators' SIM-only mobile handset contract plans in 16 countries...

This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...

Norlys is one of the best examples of an energy company playing a significant role the telecoms sector. As a member-owned local utility it represents...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report studies how six operators are differentiating their fibre propositions using service elements other than price. It assesses which...

Lower capex may give operators the chance to invest greater sums in new services. This article looks at some of the options for...