Although the government’s primary goal appears to be curbing the use of undeclared money in the economy, it is also promoting the use of digital,...
The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...
The customer engagement market grew by 1.0% year-on-year in 2021 to reach USD14.4 billion. This growth is a result of CSPs' adoption of digital...
Communications service providers (CSPs) increased their spending on OSS/BSS systems and services by 4.9% in 2022, surpassing the growth rate of the...
Digitisation and convergence are driving media transformation by disrupting traditional drivers of value. As their businesses transform to embrace an...
The Internet is transforming much of the audiovisual sector. This transformation is occurring rapidly and is having a profound impact. In this...
A global technology vendor was looking to identify the behaviours and success factors of digitally native medium-sized businesses (500–1999...
LONDON, UK, 17 February 2022 | A new study by Analysys Mason, on behalf of TELUS, examines pro-competitive measures and coverage obligations...
NEW YORK, USA, 11 January 2023 | Analysys Mason, a specialist technology consulting and research firm, predicts that small and medium-sized...
Vendor revenue in the service design and orchestration increased by 6.4% year-on-year in 2022. This article summarises the findings of our recent...
