2024 was marked by stagnation in the global telecoms software market. Preliminary analysis indicates near-zero overall revenue growth, despite...

AI is turning the custom software development (CSD) market on its head, bringing disruption and risk, but also opportunities for value creation. The...

Identifying risks associated with cyber security threats is a fundamental aspect of information security, which is part of the...

Cyber criminals are increasingly focusing on hacking production systems, which are also referred to as operational technology...

To reap the benefits of AI, companies need the right data in the right format. This article discusses the implications and possibilities for...

The cyber-security risks posed by AI are real and substantial, but can be mitigated if properly...

The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...

The customer engagement market grew by 1.0% year-on-year in 2021 to reach USD14.4 billion. This growth is a result of CSPs' adoption of digital...

IP provides network operators with the possibility of offering services to consumers over either managed or unmanaged networks, but unmanaged...

Although the government’s primary goal appears to be curbing the use of undeclared money in the economy, it is also promoting the use of digital,...