This article explores when it makes sense for operators to offer fixed–mobile discounts to encourage fixed–mobile bunding and when not to...
There can be positive effects from sharing: the greater scale leads to lower unit costs, enabling the combined player to compete more vigorously for...
Between 2021 and 2023, differences in customer satisfaction between the best and worst performing operators narrowed; differentiation is getting...
Small businesses place a high value on access to local and personal interactions with suppliers. Some operators continue to use this as an effective...
Netflix began to beta test a cloud gaming service in August 2023. Unlike established cloud gaming businesses, Netflix is aiming for a distinct, more...
Operators in Western Europe (WE) are continuing to use mergers and acquisitions (M&A) to evolve and diversify their offerings, expand or...
Enterprises are realising the benefits of IoT but still face a number of challenges. They base their selection of IoT connectivity providers on the...
Verizon reported that almost 80% of its mobile customers were on unlimited plans in 2Q 2022. This article explores the potential for operators to...
Internet access has come a long way since the 1990s, when it was effectively a ‘dial up’ phone call. Over the past two decades, optical...
The 15- to 20-year mobile operating licences that were issued in the 2000s are now coming up for renewal in many countries in the Middle East. A...
