This article explores when it makes sense for operators to offer fixed–mobile discounts to encourage fixed–mobile bunding and when not to...

Small businesses place a high value on access to local and personal interactions with suppliers. Some operators continue to use this as an effective...

Our recently published public edge forecast breaks down the spend by edge node builders such as operators, public cloud providers, content delivery...

Citymesh’s entrance into the Belgian consumer mobile market as Digi Belgium will increase competition and threaten the revenue of existing...

Between 2021 and 2023, differences in customer satisfaction between the best and worst performing operators narrowed; differentiation is getting...

Many mobile operators that launched fixed services have struggled to gain customers. Fixed customers have low churn rates. The common strategy of...

Application-to-person (A2P) SMS revenue will continue to decrease as the penetration of third-party apps increases. Platforms like Facebook...

eSIMs are now available in more than 190 countries worldwide but awareness and adoption remain low, partly due to operators’ reluctance to...

The mobile industry is facing challenges surrounding mid-band spectrum scarcity, and the ability to squeeze more players within the current available...

WhatsApp is one of the most popular communication platform in many countries, approaching the ubiquity of SMS in countries such as Italy. The...