Ericsson announced its planned USD6.2 billion acquisition of Vonage on 22 November 2021. Vonage was known to be exploring strategic options and so...

In the Middle East, UAE-IX provides a good case study on the impact that an Internet exchange point (IXP) can have on a region. This article examines...

Broadband is an essential pillar of a successful economy. Governments and regulators have a broad range of supply- and demand-side policy options...

Liberalisation of the European telecoms market has repeatedly led to intervention by regulatory and competition authorities, to detect, punish and...

Customer churn and loyalty are key issues for telecoms operators; gamification can help to resolve...

The future of in-flight connectivity (IFC) holds tremendous potential for revolutionizing the passenger experience. Consider that connected aircraft...

Recently, NASA announced the 24th signatory of the Artemis Accords, and opened a new office to review and direct exploration activities coordinated...

Network convergence, xHaul and subsea/longhaul network investment are key emerging growth areas in the transport network market, and it will be...

Cloud-computing services are developing quickly, fostered by the trend of moving more computing and graphics-intensive applications to the cloud in...

This article analyses the surge of AI in the customer engagement segment since 2023 and discusses how telecoms companies are implementing AI...