Leading operators are accelerating their quantum‑safe networking strategies to prepare for emerging security risks from quantum computing. This...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

This report provides forecasts for communications service provider (CSP) spending on service design and orchestration (SDO) software systems and...

The Cyber Resilience Act (CRA) offers businesses a chance to embed cyber security into their products and services. Compliance not only reduces...

Internet-driven innovation is accelerating the transformation of the video and TV markets worldwide.  As a result, we are seeing valuation...

This article explores the cyber-security risks associated with integrating AI into your business, while also examining AI’s potential benefit...

CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...

Cyber-security risks in the supply chain are not going away. In fact, they are rising, with serious implications for businesses. This article will...

This article analyses the surge of AI in the customer engagement segment since 2023 and discusses how telecoms companies are implementing AI...

Telecoms operators are going to need to use embedded AI and GenAI solutions to achieve level 4 of the TM Forum's Autonomous Networks framework. How...