Consumer and business trends to watch in 2024: GenAI joins perennial topics such as pricing and consolidation

This article outlines the key topics for the consumer and business services market for 2024, and discusses how our research will cover...

Operators have an opportunity to increase their role in the SME cyber-security market

Results from our 1Q 2025 business survey indicate that operators have the potential to increase their share of the small and medium-sized enterprise...

TV services remain essential for many operators, even if media asset sales mark a change in ambition

The rumoured sale by BT of its remaining live sports business is just the latest media asset sale by a telecoms operator. This article looks at why...

Telstra highlights the failure of established operators to address the threat posed by low-cost challengers

Telecoms operators are facing ever-greater competition from low-cost competitors that offer a similar (and often better) basic product. However, many...

Verizon and T-Mobile USA’s success with FWA will be hard to replicate

T-Mobile and Verizon have gained over 3 million subscribers to fixed-wireless broadband in the USA. This article discusses whether operators in other...

Why spectrum renewal policy matters for network investment and service quality

Regulators face difficult choices about what to do when mobile spectrum licences are reaching expiry. Re-assignment processes must make optimal use...

Fixed–mobile convergence does not guarantee loyalty: operators must reward customers on these plans

The high prices that fixed–mobile convergence customers pay can put their retention at risk. Explore how operators can reward...

GPUaaS revenue will quadruple in the next 5 years, powering new data-centre investment opportunities

In 2026, growing confidence in neocloud, combined with the need for greater revenue security, will establish a ‘new normal’: larger,...