This profile assesses ServiceNow’s Telecommunications Service Operations Management solution, which helps CSPs to monitor and optimise service...
For a Swedish municipality, we introduced a social sustainability perspective into a digitalisation project by conducting two...
Many countries have a patchwork of small FTTP providers that may struggle to reach targets for conversion for homes passed without recourse to...
In its 10th year, NSR’s Aeronautical Satcom Markets (AERO10) report finds a $48 billion+ cumulative revenue opportunity through the decade for both...
Consumer digital healthcare presents an attractive revenue opportunity for operators. However, many operators are unclear about which area of...
The COVID-19 pandemic has accelerated the adoption of consumer digital healthcare services and its adjacency to telecoms suggests that operators have...
The market need for app-to-app connectivity across multiple public, private and edge clouds will disrupt vendors of networking and security products...
Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
Few vendors can deliver a comprehensive private LTE/5G networks offer based on their own assets. They must partner to deliver a full suite of...
Business messaging is a revenue growth opportunity for telecoms operators in the Middle East and Africa (MEA) because most application-to-person...
