This report uses consumer survey data to analyse smartphone users’ data consumption in the Middle East and its impact on customer...

This report provides an analysis of the trends in device adoption among smartphone users in the Middle East. It uses consumer survey data to assess...

This report uses consumer survey data to analyse the digital experience of smartphone users in the Middle East. It considers respondents’ use...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

Predictions for telecoms, media and technology in 2020 Analysys Mason Research reveals which trends will make an impact in 2020. All eyes are on 5G,...

This dataset summarises the most relevant streaming video customer experience KPIs for major streaming video services in 19 countries based on...

We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...