This report features the profiles of the business activities of 42 telecoms operators in 9 countries in the Middle East and Africa. The profiles...

This report uses the results of our annual consumer survey to provide an analysis of how satisfied consumers are with their fixed-wireless access...

stc began its network transformation journey in 2017 and is now in its third, cloud-native phase of network cloud development. This paper assesses...

This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

This report provides an analysis of the impact of value-added services on customer satisfaction metrics such as NPS and churn intention based on a...

Predictions for telecoms, media and technology in 2020 Analysys Mason Research reveals which trends will make an impact in 2020. All eyes are on 5G,...

The high take-up of unlimited data plans is making it difficult for operators to increase ARPU further. This report outlines the approaches that six...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

Operators’ investments in fibre and other technologies (such as VDSL) in the Middle East and North Africa (MENA) will lead to strong fixed...

This data set summarises the most-relevant streaming video customer experience KPIs for major streaming video services in 18 countries based on...