Ericsson provides major equipment, software and professional services to telecoms operators. This profile assesses Ericsson’s products and...

The Model Context Protocol (MCP) will fundamentally change the way in which applications will be architected and integrated. Unlocking new...

Mavenir is reorienting itself as a software-driven vendor by strengthening its capabilities in Open RAN automation software and cloud-native 5G core...

Rakuten Symphony is enhancing its cloud-native OSS solutions with new AI capabilities and is actively forming new partnerships to accelerate the...

Samsung’s network automation strategy is focused on advancing 5G, vRAN, Open RAN and network slicing. This profile assesses Samsung’s...

Netcracker is a leading provider of BSS software solutions and professional services focused on end-to-end customer experience management. This...

Zendesk is a cloud-based customer experience platform provider that helps organisations deliver personalised, omni-channel engagements across the...

TP is a global professional services company focused on customer experience. It helps enterprises to run large-scale, tech-enabled operations across...

Concentrix is a global business services and technology company that specialises in customer experience and business process outsourcing (BPO)...

Oracle has revamped its customer experience strategy. This profile assesses Oracle’s business support systems (BSS) products and services in...