This article explores what we expect to see as the main trends in the telecoms software and networks market in 2023. It covers cloud, networks and...
Ericsson held its annual OSS summit in London on 8–9 November 2022. The event was co-hosted by Vodafone and several of Ericsson’s key...
The Huawei Analyst Summit focused on the transformative potential of artificial intelligence (AI) in realising autonomous networks. This article...
Colt launched its Partner Hub in March 2021 to support the development of new partner services. Its experience to date provides insights for other...
Several operators have spun off B2B units in a trend that runs counter to the established strategy of using acquisitions to bolster such divisions....
Increasing economic pressure is highlighting the need for operators to reduce the number of staff working on legacy activities so as to facilitate...
Communications service providers (CSPs) see the potential of generative AI such as ChatGPT for customer service functions and software development....
Operators have been launching digital service initiatives in verticals such as digital advertising and marketing, digital education, digital...
CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...
The roll-out of 5G has driven CSPs to innovate in order to broaden their revenue streams across different industry verticals. CSPs are looking for...