In this article, we use results from our consumer survey to investigate how intention to churn varies by operator in countries that have both...
Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
AWS announced its private network solution, AWS Private 5G, at its global cloud computing conference, re:Invent, on 30 November 2021. This article...
US cablecos have increased their share of mobile subscribers over the last few quarters with their MVNO agreements. This article assesses the extent...
Rogers's acquisition of Shaw will significantly reshape the telecoms market in Canada. Regulatory restrictions will need to be put in place to ensure...
MNOs are realising the business case for satellite backhaul, supported by falling capacity prices, increased take-up of small cells and the...
Mobile service providers can use eSIMs to generate new sources of revenue and differentiate connectivity services on new features. The MVNO Honest is...
The viability of the traditional more-for-more strategy is coming under question because operators are unable to offer customers on unlimited plans...
Growth in mobile data traffic in the most mobile-centric of countries, Finland, has all but dried up. Finland is an outlier rather than a vanguard,...
Apple’s latest AI innovations promise to enhance user engagement and may drive new telecoms opportunities. This article discusses the release...
