Fixed broadband customers' expectations are changing and end users are placing greater value on the quality of in-home network connectivity....

5G services have been launched in most countries in Europe. Increasing coverage of 5G networks, and more-affordable 5G-ready handsets are rapidly...

Customer relationship management (CRM) is increasingly important to SMBs’ digital transformation and digital marketing strategies....

Managing e-waste is costly and complex, and understanding industry progress in managing e-waste is blurred by limited and inconsistent operator...

Odido, Telefónica, T-Mobile USA and Vodafone have launched new eSIM-enabled services in 2025. eSIMs help operators to expand their addressable...

This article discusses why the business case for FWA (which is strongly influenced by geographical factors such as network capacity and FTTP...

Industry leaders at FutureNet World 2024 shared that operators are exploring generative AI (GenAI)-based use cases, but that non-GenAI remains...

Shared mobile networks are becoming increasingly common as operators seek to reduce their costs. The commercial agreements will always be...

Rich Business Messaging (RBM), the RCS-based business messaging product, offers more functionality than SMS and apps such as WhatsApp, but it has...

Many operators in Western Europe have already implemented price increases for their fixed and mobile services or plan to do so in the future,...