Operators are seeking to improve their profitability, and are transforming into slimmer organisations with more efficient operating cost bases....
Google Cloud partnered with Analysys Mason on a study to understand the automation challenges that communications service providers (CSPs) face,...
The emergence of wholesale-only operators has created new opportunities for operators that want to offer fixed–mobile convergence (FMC)...
T-Mobile USA needed to transform its procurement back-office processes to meet its ambitious 5G deployment plans. The communciations service provider...
The shift to open optical networking architectures has led to increased network complexity when operating across multi-vendor optical systems....
Reducing fixed broadband churn is not just about achieving short-term gains; it is about developing a sustainable strategy that fosters long-term...
This report explores how a growing number of CSPs plan to adopt virtual assistants to help them to augment and consolidate their customer service...
The ‘more-for-more’ approach is an important part of mobile operators’ revenue growth strategies but the relationship between...
Fibre-to-the-premises (FTTP) connections passed 157 million premises in Western Europe by 2023. Challenger operators have collectively deployed a...
This report uses consumer survey data to identify which over-the-top (OTT) communication apps are the most popular in Sub-Saharan Africa (SSA). It...
