Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...
Customers who buy fixed and mobile services from the same operator spend more and adopt more premium plans than customers that take the two services...
Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...
This report highlights the business activities of 35 telecoms operators in 7 countries in emerging...
This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...
This report provides data and insights on streaming video and pay-TV users, including which services they subscribe to and their level of...
Low conversion rates for individual operators are obviously a concern, but what should be less of a concern are the overall take-up rates for FTTP....
This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...
This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...
Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...