This report uses the results of Analysys Mason’s annual consumer survey to analyse the satisfaction and churn of fixed broadband customers and...

This report provides analysis of aspects of Analysys Mason’s consumer survey that relate to customer satisfaction, churn and user experiences...

Customers that take fixed–mobile convergence bundles are markedly different from all other customers. This report identifies their features and...

The fixed broadband market continues to grow apace. Emerging markets are buoying overall market growth, while developed markets continue to be...

This survey report examines consumer interest in satellite-based, direct-to-device messaging services beyond terrestrial network...

This tracker provides financial details, including total revenue, business revenue and ICT revenue, for 89 operators in 44...

There is a growing need for MNOs to upgrade the cell site connections to fibre as cellular data traffic increases. This tracker presents data on the...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...