Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...

Analysys Mason advised the French Ministry of Culture and the French media regulator (CSA) on the conditions for successful development of local...

Analysys Mason's country reports provide a comprehensive overview of the telecoms markets in 83 countries around the...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

Gain insights into worldwide deployments of private LTE and 5G networks using this quarterly...