Fixed–mobile operators are increasingly focused on fixed–mobile convergence (FMC) bundles because FMC customers spend more and churn less...
Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...
This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...
This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...
This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...
This report assesses 43 European CSPs and highlights important trends in digital experience in...
This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...
Budget and business plan reviews of mobile, fixed and cable integrated...
On behalf of KPN, the incumbent operator in the Netherlands, Analysys Mason undertook a benchmarking exercise of high-speed broadband retail pricing...
This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries based on primary...