The network automation and orchestration (NAO) market grew by 5.7% to reach USD9.6 billion in 2022, nearly doubling the 2021 growth rate as...

CSPs should deploy next-best action engines to optimise customer interactions and drive positive...

Budget-friendly operators such as Digi and Iliad outperformed many established competitors in terms of revenue growth in 2023. Their success was due...

Cyber-security risks in the supply chain are not going away. In fact, they are rising, with serious implications for businesses. This article will...

Sovereign LEO satellite constellations promise national autonomy and strategic control over digital infrastructure. We explore the viability of a...

The customer engagement (CE) market grew to USD15.5 billion in 2022 due to the customer experience (CX) and customer value (CV) management...

Generative AI (GenAI) use cases are beginning to be tested and deployed, and CSPs may be able to use GenAI for hyper-personalisation at scale and in...

Intent-based networking (IBN) is part of many operators’ strategies to create more intelligent and autonomous networks and support the...

Towercos that are expanding into power and data-centre services use more energy — up to 120 times more — than towercos that operate...

This survey report focuses on how consumers engage with streaming video services and how changes affect telecoms operators’ services and...