Observability is fundamental to assuring cloud-native networks and will engender a shift in how assurance solutions are built and...
The big-4 radio access network (RAN) network equipment providers (NEPs) – Ericsson, Huawei, Nokia and ZTE – announced new 5G products in what should...
The COVID-19 pandemic has highlighted some of the limitations of traditional VPNs and is likely to act as a catalyst for the adoption of alternative...
CSPs are shifting towards digital engagement channels (websites, self-care apps and social media) to improve customer satisfaction, broaden their...
Telecoms providers are facing a crucial dilemma; they either have to invest to keep up with the market demand or sell off parts (or all) of their...
In this article, we use data from our 2021 consumer survey related to customer satisfaction and channel usage to assess whether taking fixed and...
Operators are better trusted than global tech innovators in many countries worldwide, but as a group they have failed to capitalise on many...
The coronavirus pandemic has dominated 2020 and its effects will be with us for some time yet. Our annual telecoms, media and technology (TMT)...
Providers will need to adopt more-agile development and delivery processes in order to successfully establish SD-WAN and other software-enabled...
The economies of most countries in MENA started to recover in 2021 as COVID-19-related restrictions were gradually lifted. As a result, many...