The Huawei Analyst Summit focused on the transformative potential of artificial intelligence (AI) in realising autonomous networks. This article...

GenAI-enhanced configure, price, quote (CPQ) systems will improve communications service providers' (CSPs’) internal processes and will help...

CSPs that are broadening their B2B service offerings are facing increased competition from non-telecoms competitors. They will require...

This report provides forecasts for communications service provider (CSP) spending on configure, price, quote (CPQ) systems and related services for...

Many of the most transformative use cases will be within customer engagement segment, where customers will directly see the benefits of GenAI....

Analysys Mason’s forecast of communications service provider (CSP) spending on SaaS solutions and related services indicates that the market...

This report analyses three potential use cases for GenAI within customer engagement for communications service providers (CSPs) and how they can best...

This profile assesses Bit2win’s configure, price, quote (CPQ) solution. Bit2win is a software vendor focused on providing solutions that cover...

Discussions about the ever-evolving telecoms operational fabric (previously known as OSS/BSS) were at the heart of the TM Forum’s Digital...

This report provides forecasts for communications service provider (CSP) spending on customer engagement (CE) software systems and related services...