Amdocs: customer engagement
01 August 2025 | Research and Insights
Company profile | PPTX and PDF (2 slides) | Customer Engagement| Applications Data and Strategies
Amdocs is expanding the role of generative AI agents within its Customer Experience Suite to support greater automation across use cases such as marketing and customer care.
Information included in this report
- Strategy overview
- Analysis of Amdocs, including strengths and weaknesses
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Author
Patrick Serberis
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Unlocking greater intelligence and innovation in OSS/BSS with a unified cloud, data and AI platform