Oracle Communications Applications portfolio includes three main product areas for communications service providers...
In this article, we discuss the key pressure points that have led to the increased demand for cloud-native order management and comment on the...
This profile assesses Salesforce’s BSS products and services in the customer engagement sector. Salesforce offers cloud-based CRM solutions and...
Netcracker, a wholly owned subsidiary of NEC since 2008, is a leading provider of software solutions primarily to communications service providers...
This report provides forecasts for CSP spending on customer engagement systems between 2020 and...
The customer engagement systems market grew by 0.3% worldwide in 2019, and this segment remains an area of strategic focus for...
This whitepaper looks at the factors that are driving CSPs to make extensive changes to their approaches to digital engagement and the key trends...
Communications services providers (CSPs) expect to offer many new types of services, particularly those that are built on 5G capabilities for which...
Product catalog systems stand on the cusp of major change, as a set of new but as yet undetermined use cases enabled by 5G are expected to accelerate...
Sprint replaced a very complex architecture framework that was expensive to support and maintain with a modern, cost-effective, cloud-native...
