This report uses the results of Analysys Mason’s annual consumer survey to analyse how customers’ satisfaction with their fixed broadband...
Most mobile-only operators are looking to launch fixed broadband services. This reports looks at the strategies that mobile operators can adopt to...
This report uses the results of Analysys Mason’s 2023 consumer survey to assess the behaviour, preferences and plans of fixed broadband...
In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators...
This survey report analyses trends for Kuwait’s operators in the areas of customer satisfaction, customer usage and take-up of higher-value...
This report uses the results of our consumer survey to provide an analysis of consumer satisfaction for fixed–wireless access (FWA) compared to...
This article describes how telecoms operators are using GenAI today, but also outlines scenarios for the longer-term impact of this technology. The...
Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...
BT stated in its FY2023 end-of-year financial results presentation (May 2023) that the impact of market competition on its FY2023 line losses was...
This survey report presents key findings from consumer data from Oman and gives an analysis at the operator level for customer satisfaction, customer...