Most operators in the Middle East and Africa (MEA) have launched self-care apps to reduce the cost of sales and customer care operations. However,...
Business messaging is a revenue growth opportunity for telecoms operators in the Middle East and Africa (MEA) because most application-to-person...
SK Telecom aims to treble its enterprise revenue from by 2025 and KT aims to generate half of its revenue from B2B and digital services by 2025 (up...
Policymakers in some countries have concentrated on creating single wholesale FTTP networks. This article analyses how retail fixed broadband pricing...
CSPs have identified the digital customer experience as an important competitive differentiator in recent years and have prioritised making...
The market for optical satellite communications has shaped up in recent years, led by the rise in New Space satellite network operators requiring...
Policymakers in some countries have sought to promote infrastructure competition and the deployment of overlapping FTTP networks. This article...
MTN and Vodacom in Africa have two different approaches to building super apps. One approach is built around payments, the other service is built...
MWC22 emphasised the high levels of activity by vendors to partner and bring to market full solutions that are easy to deploy and...
As FTTP roll-outs proliferate and fibre subscriber numbers increase, operators must consider how to optimise the design of their optical distribution...