James is a member of Analysys Mason's Telecoms and Media Data research team. He manages the production of the telecoms country reports for around 80 countries and is the lead analyst for the European Country Reports module. He supports the team with the preparation of historical and forecast data. He also contributes to the development of the DataHub, Analysys Mason’s online database. He holds a BSc in Business Management from Queen’s University Belfast.
Operators must nurture customers, not just chase growth, to stop the fall in fixed-wireless NPS
North America: telecoms market forecasts 2026–2031
USA: state of the telecoms market 2026
