BT Enterprise needs to accelerate the migration of its customers to IP voice and be bold in the SD-WAN space

Attendees of BT’s Enterprise Business Briefing in March 2019 in London were presented with a picture of an operator that wants to accelerate the take-up of converged solutions, improve the customer experience and drive revenue growth in emerging areas such as cloud and security services. This article examines BT Enterprise’s approach to growing its revenue and assesses its ability to deliver on this objective.