Consumer-facing opportunities for generative AI: telecoms operators should now consider their options
23 May 2023 | Research
Article | PDF (3 pages) | Fixed Services| Mobile Services| Video, Gaming and Entertainment
This article explores the most-immediate consumer-facing opportunities for generative AI for telecoms operators while also looking ahead to the further evolution of services and network transformation, comparing and contrasting with operators’ approaches to the metaverse.
Author

Martin Scott
Research DirectorRelated items
Tracker
5G coverage tracker 1H 2025
Article
Operators need ways to pre-empt tech players gaining ground in the consumer telecoms market
Article
Telstra highlights the failure of established operators to address the threat posed by low-cost challengers