CSPs are investing in enterprise service-related AI and analytics to improve their value propositions
"Integrating enterprise AI solutions into clients’ businesses requires more than just having access to the technology, so CSPs that want to pursue these opportunities and monetise their investments must choose a vendor partner with the appropriate delivery capabilities."
Communications service providers (CSPs) continue to spend on AI and analytics tools across use case domains, according to Analysys Mason’s Communications service provider data and AI/analytics activity tracker 2H 2022. This article examines the services-related AI and analytics use cases that CSPs invested in during 2022. Network-related use cases are explored in a separate article.
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