Operator approaches to unified communications: ten case studies
03 August 2020 | Research
Case study | PPTX and PDF (30 slides) | SME Services| Enterprise Services
Listen to or download the associated podcast
This report examines how different operators are approaching the unified communications (UC) market. It outlines key measures including the range of services offered, vendor partnerships and professional services support, and highlights how operators are seeking to differentiate their services.
This report answers the following questions.
- How do operators typically approach UC?
- Which vendor partners do they use?
- How do approaches and solutions vary according to the type of operator and market segment?
- What are the key differentiators that operators use in this market?
Company coverage
The following companies are featured in case studies.
|
|
Authors
Catherine Hammond
Research DirectorRelated items
Tracker
Public cloud provider and CSP partnership tracker 1H 2024
Article
Operators cannot rely on price rises to boost revenue in 2024 but digital services could help
Article
Cyber-security services will account for almost 20% of operators’ incremental revenue from SMEs