Consumer digital healthcare: the full range of opportunities for operators
"Multi-purpose services offer a means of driving everyday service use and services should be designed to address specific market needs, such as long wait times for specialist care."
Consumer digital healthcare presents an attractive revenue opportunity for operators. Many operators, however, are unclear about which area of consumer healthcare to compete in and how to approach the opportunity.
Key areas explored in this report
- Identification of the key consumer digital healthcare areas (telehealth, wellness, health data management, health e-commerce, health finance and assisted living)
- How operators can compete in each of these areas
- Multi-service healthcare propositions: their importance and how to build them
For more information about this report, see this article.
Related items
20 June 2025
Research
Tracker
5G coverage tracker 1H 2025
20 June 2025
Research
Article
Operators need ways to pre-empt tech players gaining ground in the consumer telecoms market
18 June 2025
Research
Article
Telstra highlights the failure of established operators to address the threat posed by low-cost challengers