Unified communications vendor partnerships with operators: trends and analysis 2023

22 June 2023 | Research

Matt Small

Report | PPTX and PDF (8 slides) | SME Services| Enterprise Services

"Microsoft Teams dominates the market in terms of number of PSTN seats and operator partnerships for PSTN services, but other vendor solutions are also growing quickly."


Businesses' need for unified communications (UC) solutions is growing due to the prevalence of remote working. As such, UC vendors are extending their technological capabilities and service offerings. This report is based on data from our Unified communcations vendor tracker and explores the emerging trends in the UC market.

Topics analysed in this report

  • UC vendors’ recent financial performance and other customer metrics
  • Partnerships between operators and UC vendors
  • UC vendors' M&A activity


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Trackers and data sets

Analysys Mason tracks and analyses changing telecoms metrics.

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