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White papers

In this section, you will find free white papers and thought leadership to download.

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73 MNOs worldwide have launched 5G services, bringing benefits to consumers and communities

Successful 5G service launches require the collaboration of multiple parties, such as mobile network operators (MNOs), national regulatory authorities...

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Operator success in digital media ecosystems depends on one-to-many partnerships and differentiated user journeys

This paper discusses the main drivers and benefits of operator–OTT service provider partnerships in the new digital media landscape....

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The impact of COVID-19 on SMB IT demand

The crisis caused by COVID-19 will have an effect on SMBs in all countries and sectors. This short document outlines our initial assessment of the imp...

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IoT opportunities for telecoms operators (volume VI)

Our sixth collection of articles is based on the IoT market and assesses the impact of IoT developments on telecoms operators....

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Extensive coverage for 5G – global regulatory best practice to maximise 5G’s socioeconomic impact

Several challenges need to be overcome in order to achieve extensive coverage and to accelerate 5G deployments. This study reviews the key ways that n...

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COVID-19: impact of the 2008 financial crisis on operator business services

The COVID-19 pandemic is causing huge disruption to business activities and disruption looks increasingly likely to continue for many months. We have ...

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Cyber security: selling to small and medium-sized businesses

This is our first collection of articles looking at security, with particular focus on the SMB market (that is, firms with up to 1000 employees)....

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SD-WAN: opportunities for service providers

This is our first collection of articles on SD-WAN and what it means for different players in the value chain (for example, network technology provide...

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Preparing your organization for a cloud-native future: best practices for people, processes and platforms

Communications service providers must master the development and deployment of cloud-native software if they are to fully benefit from the new generat...

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Advanced telcos are using centralised intelligence to deliver the full promise of AI

Centralised intelligence (CI) replaces a departmental- or applications-centric approach to AI/ML by consolidating data, using a common set of software...

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