knowledge centre

Datto: vendor profile

Tom Rebbeck Research Director, Operator business services and IoT

"The inclusion of hardware is a strong differentiator for Datto because most of its competitors only focus on software."

Datto has a unique strategy among managed service provider (MSP) vendors because, along with selling tools such as remote monitoring and management (RMM), professional services automation (PSA) and business continuity and disaster recovery, it also sells a series of hardware products.

This case study provides:

  • key data about Datto
  • the company's strategy
  • an analysis of the company's strengths and weaknesses.