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Operator business services: Belgium forecast 2019–2024

Igor Babić Analyst

"Growth in ICT services and mobile data revenue will enable operators in Belgium to increase their business revenue during the forecast period, despite declines from fixed services."

This report provides an outlook on the telecoms and ICT services market in Belgium for micro, small and medium-sized enterprises (SMEs) and large enterprises. It provides forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • forecasts for operator services to SMEs and large enterprises, including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large)
  • an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, enterprises and sites within each business size segment (note that we include entities in the govermental and public sectors).

Coverage

Geographical coverage

 

Services

  • Belgium
 

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV
 

ICT

  • Unified communications and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Enterprise sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)