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Operator business services: Canada forecast 2018–2023

09 April 2019 | Research

Catherine Hammond

Forecast report | PPTX and PDF (16 slides) | Large Enterprise Emerging Service Opportunities| Large Enterprise Voice and Data Connectivity| SME Strategies


"Operator business services revenue in Canada will grow during the forecast period, but slowly, as revenue from data and ICT services continues to increase."

This report provides an outlook on the telecoms and ICT services market in Canada for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, unified communications and public and private cloud services.

This report contains:

  • forecasts for operator services to micro, small and medium-sized enterprises (MSMEs) and large enterprises including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and co-location and hosting
  • quantification of revenue, the number of connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • an estimate of the total market addressable by operators for ICT business services and the likely share achievable by them for each service
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

It also provides brief profiles of operators active in the Canadian business market including Allstream, Bell, Eastlink, Rogers Communications, SaskTel, Shaw Communications, TELUS and Videotron.

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