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Telecoms services for enterprises: South Africa forecast 2018–2023

Terry van Staden Analyst, Research

"Operator enterprise revenue is expected to increase over the forecast period as revenue growth in mobile data, broadband and IoT services offsets declines in legacy services."

This report provides an outlook on the telecoms and ICT services market in South Africa for micro, small and medium-sized enterprises (MSMEs) and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as other business services such as security, co-location and hosting and public and private cloud services.

This report contains:

  • forecasts for operator services to MSMEs and large enterprises including fixed and mobile voice and data services, IoT connectivity services and other business services such as security and co-location and hosting
  • an estimate of the total market for these other business services and the likely share achievable by operators for each service
  • quantification of revenue, the number of connections or users and ARPU for each service and each enterprise segment (micro, small, medium and large)
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

 

Coverage

Geographical coverage

 

Services

Countries modelled

  • South Africa
 

Mobile

  • Voice, messaging and handset data
  • Mobile broadband
  • IoT connectivity (mobile and LPWA)

Fixed

  • Narrowband and VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, BFWA, other fixed broadband
  • Dedicated connections up to 100Mbps, >100Mbps and up to 1Gbps, and >1Gbps
  • Traditional managed services
  • IoT connectivity
 

Other business services

  • Unified communications
  • Security
  • Colocation and hosting
  • Private cloud
  • Software-as-a-service (SaaS, public cloud)
  • Platform-as-a-service (PaaS, public cloud)
  • Infrastructure-as-a-service (IaaS, public cloud)
  • Enterprise mobility
  • Desktop management

Enterprise size

 

Segments

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)