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Operator business services: South Africa forecast 2019–2024

24 January 2020 | Research

Terry van Staden

Forecast report | PPTX and PDF (15 slides); Excel | Large Enterprise Emerging Service Opportunities| Large Enterprise Voice and Data Connectivity| SME Strategies


"A new regulation will affect operator business revenue in 2019 and 2020, but we expect that the market will recover thereafter thanks to strong revenue growth in fixed and mobile data, IoT and ICT services."

This report provides an outlook on the telecoms and ICT services market in South Africa for micro, small, medium-sized and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting and public cloud services.

This report provides:

  • forecasts for operator services to micro, small, medium-sized and large enterprises including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security and co-location and hosting
  • an estimate of the total market for these ICT services and the likely share achievable by operators for each service
  • quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
  • demographic data on the number of employees, enterprises and sites within each segment (note that we include entities in the governmental and public sectors).

 

Coverage

Geographical coverage

 

Services

Countries modelled

  • South Africa
 

Mobile

  • Voice and messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
 

ICT

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management

Enterprise sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

 

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