Discover comprehensive details of mergers and acquisitions in the automated assurance segment since...

Oracle has revamped its customer experience strategy. This profile assesses Oracle’s business support systems (BSS) products and services in...

This article analyses the surge of AI in the customer engagement segment since 2023 and discusses how telecoms companies are implementing AI...

Telecoms operators worldwide collectively announced over 750 AI-based activities between 2018 and 2024. One in four of these related to...

Oracle revealed its new AI Agent Studio at its recent analyst summit. This platform provides customers with direct access to generative AI (GenAI)...

Operators are increasingly using AI technologies to enhance their operations and service offerings. This report assesses the key trends in...

Telecoms operators are embracing AI for smarter networks, but this is not currently translating into the revenue boost that they desperately need....

ServiceNow has acquired logik.ai – a robust, artificial intelligence (AI)-powered configure, price, quote (CPQ) platform – with the...

This tracker provides an overview of the telecoms software products/solutions offered by vendors in the...

Communications service providers (CSPs) recognise the critical role that autonomous networking (AN) can play in driving efficiencies, enhancing...