We use our consumer survey data to evaluate the extent to which price increases affect customer churn. Results indicate that the geographical...

This tracker covers Starlink's service and hardware pricing for different packages/plans across 90 countries/territories in which Starlink offers its...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report uses the results of our consumer survey to provide an analysis of handset replacement cycles in 18...

This report focuses on aspects of Analysys Mason’s consumer survey that relate to respondents’ usage of social media services BeReal,...

The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...

This report explores the results of Analysys Mason’s annual consumer survey, assessing consumers’ interest in smart home security and...

This report analyses how in-home Wi-Fi performance affects customer satisfaction as measured by Net Promoter Score (NPS), intention to churn and...

This report uses the results of our consumer survey to analyse fixed–mobile customer spending trends in 18 countries...