Cablecos face growing competition from FTTP players. They must develop a long-term strategy for the migration to fibre rather than follow a tactical...

High inflation is an unfamiliar situation in many of the countries that are currently affected, and  operators are not be well-prepared to deal...

This report explores and analyses operators’ strategies for fixed broadband services delivered over fixed-wireless access (FWA), primarily over...

Most mobile-only operators have launched, or plan to launch, fixed services, both as a growth strategy and as a defensive move against converged...

Operators are using conversational AI to increase lead conversion and improve customer service satisfaction. We assessed ten operators that have...

Operators are targeting revenue growth in three ways: connectivity-led growth, growth from digital services to support the core and growth from new...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

This article presents a summary of the findings from Analysys Mason’s 'Mobile data plans and usage: consumer...