The automated assurance market faced a challenging year in 2024; spending declined by 1.1%. This article provides a brief insight into the market in...
CSPs’ customers’ behaviour and expectations have changed in recent years, and the COVID-19 pandemic helped to accelerate the shift...
Customer churn and loyalty are key issues for telecoms operators; gamification can help to resolve...
MNOs are looking for new sources of revenue as the telecoms industry matures. They had hoped that 5G would help them to drive ARPU growth, but this...
Digital transformation is driving enterprises to use high numbers of distributed private and public clouds. Enterprises must navigate an increasingly...
Service assurance needs to be upgraded to ensure that networks and their associated services deliver the performance required within contracts and...
The digital world brings great opportunities, but it is not accessible to all. To address this digital divide, new EU legislation (EAA) aims to...
Most smartphone users in Sub-Saharan Africa (SSA) expect that 5G will significantly improve their mobile experience, but many of them are confused...
The metaverse and 5G were the two key themes presented at MWC 2022 that relate to consumer telecoms services. However, it was unclear how operators...
Open RAN has the potential to spearhead a transformation of network supply chains, resulting in better economics, resilience and security, leading to...
