Apple’s introduction of RCS in 2024 will have a limited effect in the near term on the SMS A2P market

Apple will be adopting the GSMA’s Universal Profile for rich communication services (RCS) in 2024. This article explores the details of Apple's...

Edge-native software 2.0 comes of age with VMware’s edge orchestrator

The focus of edge-native software is no longer on applications that move from edge location to edge location but rather on applications that are...

New O-RAN interface may address massive MIMO challenge at the expense of supply-chain diversity

Ericsson and Qualcomm led work on a new O-RAN Alliance fronthaul specification that could address challenges in supporting massive MIMO (mMIMO), and...

ChatGPT demonstrates the most promise for operators in the realm of customer support

Businesses are experimenting with the implementation of tools based on large language models (LLMs), like ChatGPT, to enhance user experience across...

The copper network switch-off creates a waste problem, but also a financial opportunity

The cables left after copper network switch-off create a waste risk and an income opportunity, though recovery and monetisation are not always...

The increasing use of spin-offs highlights an alternative B2B growth strategy that operators should consider

Several operators have spun off B2B units in a trend that runs counter to the established strategy of using acquisitions to bolster such divisions....

Many operators have become more productive, but their approaches are not sustainable in the long term

Increasing economic pressure is highlighting the need for operators to reduce the number of staff working on legacy activities so as to facilitate...