Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...
This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries worldwide, based on primary...
This dataset summarises the most relevant pay-TV customer experience KPIs for major operators in 19 countries worldwide, based on primary...
What is the problem with operators’ pay-TV services? How do we fix that problem? This presentation explores findings from our report on...
Martin Scott talks with Dongye Liu about how leading broadband providers are minimising churn in their customer...
In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators...
This article highlights the need for improved in-home networks to accommodate cloud XR and metaverse traffic, and explores how operators can use AI...
Mobile network operators are used to reporting their network coverage figures in terms of the percentage of the population, which can give the...
The network performance monitoring (NPM) space hit a record number of transactions in 2016 and M&A momentum in NPM is expected to persist, as...
Nokia plans to sell off the bulk of its private networks business. Learn more about the reasons behind the move and the implications for Nokia and...
