How GenAI is transforming the telecoms sector

24 November 2023 | Research and Insights | Fixed Services | Mobile Services | SME Services | AI and Data Platforms | Enterprise Services

In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators and the telecoms sector. They discuss how GenAI can be used by different teams within an operator, how operators are currently using GenAI and how the telecoms market could develop (three different scenarios are discussed).

Learn more in the associated report. 

Hear from:

Tom Rebbeck

Partner, expert in TMT consumer and business services

Martin Scott

Research Director

Related items

15 June 2026 Research and Insights

Tracker

Telecoms operator AI governance framework tracker 1H 2026
11 June 2026 Research and Insights

Tracker

Business revenue tracker 1Q 2026
09 June 2026 Research and Insights

Article

SFR’s consortium carve-out: a novel structure that faces unprecedented challenges

We use cookies to improve your experience

We use cookies to improve the functionality and performance of this site. Please click 'Accept' to continue browsing the site. Learn about our use of cookies in our Privacy Policy.