Telecoms operators reduced their spending on service design and orchestration (SDO) systems in 2024. This article provides detailed insights into the...

50G PON provides a potential long-term upgrade path for fibre access. A number of operators have announced trials and a few have announced planned...

Customers may not need multi-gigabit speeds, but they want and are willing to pay extra for these services. Operators should offer them. This article...

At its Worldwide Developer Conference (WWDC) 2023 (held 5–9 June 2023), Apple announced the launch of its first head-mounted display, the Apple...

Operators are increasingly focusing on home Wi-Fi services to avoid price-based competition and improve customer...

This article outlines some of the initiatives that operators have put in place to help realise their own and their customers’ aspirations for...

Operators play an important and growing role as a retail channel for streaming video services. Our survey of 18 500 consumers indicates that...

We explore the take-up of Amazon Prime Video, Disney+, Netflix and other streaming video services, their relative success and market share, how happy...

This survey report focuses on consumers’ interest in XR devices (in which we include AR, VR and MR) and related applications. It explores the...

The fixed broadband market continues to grow. Emerging markets are buoying overall market growth, while developed markets remain dynamic at the...