In many countries, operators have been banking on fibre upgrades to increase ARPU, but this potentially sets them up for a problem. This presentation...
Martin Scott talks with Dongye Liu about how leading broadband providers are minimising churn in their customer...
KDDI has long had a strategy of diversification away from telecoms, but with mixed results. This article explores KDDI’s strategy, its...
Major operators in the UK have adopted fixed price rises following Ofcom’s ban on mid-contract price rises announced in June 2024. This article...
Explore the challenges faced by operators in the pay-TV market and the solutions that they have deployed to de-risk their TV and video services...
The volume of application-to-person (A2P) messages is increasing worldwide because businesses are introducing mobile and digital channels to support...
Discover how leading telecoms operators are successfully reducing customer churn through innovative strategies. This report provides actionable...
MWC25 provided some interesting ideas about the future of mobile services. Operators are expected to add AI-related services into their plans and to...
The demand for high-speed internet is continuing to surge and telecoms operators are increasingly turning to multi-gigabit tariffs to stay...
The launch of 5G services did not reverse the ongoing decline in mobile revenue, despite operators’ hopes. This report examines consumer...
